What Information We Collect

We gather different types of information depending on how you engage with our educational platform. Here's what we typically collect:

Information You Give Us Directly

• Your name, email address, and phone number when you sign up for our learning programs
• Postal address if you request physical materials or certificates
• Professional background and investment experience during enrollment
• Payment details when you register for courses (processed securely through our payment providers)
• Questions, feedback, and messages you send through our contact forms

Information We Collect Automatically

• Technical data like your IP address, browser type, and device information
• How you navigate through our website and which pages interest you most
• Course progress, quiz results, and learning activity within our platform
• Time spent on different modules and resources you download

How We Use Your Information

We don't collect data just for the sake of it. Everything we gather serves a specific purpose related to delivering quality investment education.

We'll never sell your personal information to third parties. That's not how we operate, and it never will be.

Who We Share Your Data With

Sometimes we need to share information with carefully selected partners who help us run our educational services. Here's the full picture:

• Payment Processors: We use trusted payment services to handle transactions securely. They only receive the information needed to process your payment.
• Email Service Providers: To send you course materials and updates, we work with email platforms that meet strict data protection standards.
• Cloud Hosting Services: Your learning data is stored on secure cloud servers located within the European Economic Area.
• Analytics Tools: We use analytics to understand how people use our platform, but we anonymize this data wherever possible.
• Legal Authorities: In rare cases, we might need to share information if required by Irish or EU law, or to protect someone's safety.

Your Rights Under GDPR

Irish and EU law gives you strong rights over your personal data. You're not just a passive participant in this process.

To exercise any of these rights, send an email to [email protected] with "Data Rights Request" in the subject line. We'll verify your identity and respond within the legal timeframe.

If you're not satisfied with how we handle your request, you have the right to lodge a complaint with the Data Protection Commission in Ireland at [email protected] or through their website.

How We Protect Your Information

Security isn't just a checkbox for us. We've built multiple layers of protection into how we handle your data:

• All data transmission uses industry-standard SSL/TLS encryption
• Our databases are encrypted and protected with strict access controls
• We regularly update our systems to address security vulnerabilities
• Staff access to personal data is limited to those who genuinely need it
• We conduct regular security audits and assessments
• Payment information is never stored on our servers - it goes straight to our certified payment processors

No system is completely bulletproof, but we take every reasonable measure to keep your information safe. If we ever experience a data breach that affects you, we'll notify you and the relevant authorities as required by law.

How Long We Keep Your Data

We don't hold onto information longer than necessary. Here's our general approach:

• Active Learners: While you're enrolled in courses, we keep all necessary data to deliver your education.
• Course Completion Records: We maintain records of completed courses and certificates for seven years to verify qualifications.
• Financial Records: Payment and invoice data is kept for seven years to meet Irish tax requirements.
• Marketing Consent: If you've opted into updates, we'll keep your contact details until you unsubscribe or after three years of inactivity.
• Correspondence: Support queries and general communications are typically deleted after two years.

International Data Transfers

We primarily store and process data within the European Economic Area. However, some of our service providers operate globally.

When we do transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognizing equivalent data protection standards
• Binding Corporate Rules for multinational service providers

Your rights remain protected regardless of where your data is processed.

Children's Privacy

Our investment education programs are designed for adults. We don't knowingly collect information from anyone under 18 years old.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected] so we can delete it.

Changes to This Policy

We review this privacy policy regularly and update it when our practices change or legal requirements evolve. The date at the top shows when we last revised it.

Significant changes will be communicated through email to registered users or prominently displayed on our website. We encourage you to review this page periodically, especially before providing new personal information.